Webex is a UCaaS (Unified Communication as a Service) solution which provides an integral platform for enterprise employees to collaborate online. My responsibility is to design end-to-end experience for Webex to improve users’ pre, in, and post-meeting journey.
Position
Product Designer
Timeline
May, 2021 - Present
Tools
Figma, After effects
My impact
1. Improved the scheduling and meeting experience of over 15 features in Webex and Webex Meetings apps; delivered the design across platforms (Window, Mac, iOS, Android, and Web).
2. Cooperated with PMs, researchers, engineers, and key customers; collaborating with internal design teams including IA team, Design system team, Messaging team, and Calling team to craft the design balancing the creativity and systematic design guidelines.
3. Designed rebranding visuals for Webex in-meeting experiences; acted as the desktop visual specialist, providing immediate visual support to Realtime & Webinar (design teams).
4. Created user-friendly graphic animations within the product (including first-time user guidance for several features).
Highlighted works
All of my works are under DNA protected. Please reach out to me if you are interested in detailed information.
Third-party calendars integration
Webex app’s integration with Hybrid calendars (Google Calendar and Microsoft 365) & Apple Calendar
Enhance lobby notification & Define notification system
Building the bridge between hosts and attendees in the joining meeting experience
Bi-directionality version of apps
Customized version of Webex, Webex Meetings, and Webinars website for users who speak Arabic and Hebrew
Webex Meetings rebranding
Visual rebranding of Webex and Webex Meetings on Desktop, phone, tablet and web apps
Contact me to learn more...
A quick overview of my journey at Cisco
At Cisco, I learned so much as a designer. The Shanghai UX Team provides me with great opportunities to grow as a designer and play my role in design & research projects. The working experiences are filled with learning new knowledge, practicing design and communication skills, and meeting talented people.
